Is there any chance of a response to my email or messages through the support page?
Respond please
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Hey, sorry for the delay, our support team is currently sadly understaffed. We are on it and you'll get a reply asap.
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I'm still waiting for an actual answer to my inquiry rather than just a reply to my email.
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They don't really seem to care what we think. Asking questions is pointless.: (
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We care, there's just no new information to share. We keep an eye on the individuals reported, but we have not been able to find evidence of any wrongdoing so far. The only thing we were able to prove is that the claims suggesting that roughly 20 players from a certain tribe were the same person under a VPN turned out to be false, as our data very strongly suggested these were different players (and yes, we check more than just the IP in these cases).
