Consulta segun lo que leo en su
General Terms and Conditions of Lionmoon UG (limited liability)
https://en.tentlan.com/terms
las cuentas pueden ser eliminadas y el uso de los servicion premiun (vease turquesas) serian devueltos dentro de los 14 dias, podrian ayudar un poco a entender como se gestiona este procediento para la devolucion de las turquezas invertidas cuando uno ya no desea jugar este juego
se que esta en ingles pero el lenguaje es muy tecnico, si alguien de soporte podria informarnos como es el procedimiento para la devolucion de las turquezas, se que lionmoon lo realiza pero no tengo claro como es el proceso exactamente, muchas gracias
§ 5. Revocation Instructions
Right of Revocation
You have the right to revoke this contract within fourteen days without stating any grounds. The revocation period is fourteen days from the day on which the contract is concluded.
Consequences of Revocation
If you revoke this contract, we must repay you all payments that we have received from you without delay and within fourteen days of the date on which the communication of your revocation reaches us; these include the delivery costs (with the exception of any additional costs that result from your requesting that you selected a different mode of delivery from the inexpensive standard delivery that we offer). We will use the same means of payment for this repayment as you used in the original transaction unless something else was expressly arranged with you; in no case will you be credited for any fees from this repayment.
