Rogue! Beginner

So, how do I get rid of someone that I’m pretty sure is multi-account but is also a pay to win?
I’ve told support but as I said, they pay their way through the game, so nothings been done… what do I do?

2nd of December

when the devs can be bothered

yea, I’m not sure… I’ll look at next merge

I think they remain banned but do move