Downtime + rollback in Hochob server

  • Hello Ahaus,

    We have unfortunately experienced a hardware failure in the machine where Hochob resides, and in what is a very rare event our redundancy mechanisms have failed as well, which sadly means we had no option but to "roll back" Hochob to an earlier state.

    The downtime took place from approximately 22 Jun 2019 19:00 CEST to 23 Jun 2019 03:00 CEST.

    Hochob is now again accessible as normal, but its state has been rolled back to 2019-06-22 16:19 CEST, that is, about 3 hours before the downtime began. Anything that occurred in between those 3 hours has unfortunately been lost. Should you have purchased turquoises during this time, please send us an email to support via and we'll promptly help you recover them.

    We are sorry for the inconvenience that this incident may have caused and rest assured that we will take measures to prevent this issue from reoccurring again.

    Thank you for your understanding,

    Your Tentlan Team