As a general suggestion: how about allowing players to look into the chat history ? this way people can look back at a conversation and pick up the thread.

Chat History
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You can add "/chat" to the end of the url (for example, https://en24.tentlan.com/chat) for a full screen view of the public chat with a 24 hour history (as opposed to the 10 minute or so history you get in-game if you weren't online). Perhaps that helps?
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Nice! Thanks.